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Influencing Customer experience

Influencing Customer experience-the chatbot way!!

Chatbots are the future !! NO, It’s not me saying it. According to the survey by 2020, most interactions that happen in the website , app will be between customers andchatbots(Check the  best Ai chatbot.) The survey by Aspect Software Research says ” about 44% of U.S. consumers prefer Chatbots over humans for customer communication.” …

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